After a frustrating two days I finally have TV reception back. In the grand scheme of things this was not a major inconvenience, but it involved an hour or two on the phone and a visit to my local Rogers store.
The saga began last night when I tried to boot up the TV around 8:00 p.m. After several tries and using Rogers automated phone service, I gave up and used my DVD player to watch a movie.
Fast forward to today. Still no luck but this time I got a live technician on the phone. He spent half an hour trying to reboot my "box" remotely to no avail. He set me up for a visit from a repair technician for Saturday, not a satisfactory solution in my opinion! He also suggested I could get my "box" replaced which was much more to my liking. So, off I went to my local mall, luckily fairly close, and was back in half an hour with a new box.
Once it was hooked up to the TV, I attempted a reboot - still no success. So back on the phone to Rogers (I thought I would have to wait until Saturday after all). Thankfully this one succeeded just in time for my favourite Wednesday shows, "Rosemary and Thyme" followed by "Miss Marple", so feet up on the couch to enjoy something that I normally take for granted - TV reception!
Oh, good! It's a pain when these things let us down. Not major in the wider scheme of things but it rocks our routines and expectations!
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Happily still working fine.
DeleteGlad you got back to normal just in time for your programs. Technology is great when it is working!
ReplyDeleteYes, I enjoyed my evening of Brit TV.
DeleteWe do tend to take it for granted whilst it is working fine but it is so frustrating when it all goes wrong!
ReplyDeleteThis seems to happen quite frequently, but now I have the new box, things should be better.
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